Invotools
A 3-month project where I designed the admin portal for Invotools to simplify invoice creation, tracking, and analytics for retailers. My goal was to reduce complexity, improve discoverability, and create a scalable design system that supports thousands of invoices daily.
When workflows break, even simple invoices become complex journeys.
The Problem
Retailers struggled to manage invoices due to scattered flows, inconsistent design, and no centralized dashboard. This caused delays, errors, and customer dissatisfaction.
Real behaviors, real frustrations, real insights driving real change.
Research & Insights
User Pain Points: Difficulty finding invoices, no failure visibility, and slow manual tracking all pointed to one truth: users wanted clarity, not complexity.
Where possibilities took shape and solutions began to form.
Ideation
By mapping the complete user journey, refining the IA, applying progressive disclosure, prioritizing high frequency actions, and crafting reusable components, I shaped an experience that is both streamlined and scalable.
The Solution
Here comes Invotools...structure, clarity, and consistency brought together through a thoughtful dashboard, intelligent reports, and a unified design system.
